Raya Hotels offer a combination of heartfelt service with cutting edge business facilities. The heart of the management philosophy of Raya Hotels lies in providing distinctive customer service style which is built on three pillars of service - warm, responsive and professional. A service style that is warm in its approach, responsive in its delivery and speaks of the professionalism of its staff in doing their absolute best! The Raya Hotels Credo We understand the need to create and manage hotels which, by their style and quality, are immediately recognised as hotels of preference. We take pride in going the extra mile to create that little magic, which separates Raya Hotels from mere hotels.

The Capetonian is situated opposite the new Cape Town Convention centre with the waterway link to the V & A Waterfront. The hotel is positioned on Pier Place adjacent to Adderley Street and off Coen Steytler Street.

Each room has the following features:

• Electronic doorlocks (vingcard system)

• Electronic safes

• TV with remote control, selected satellite channels

• Individual air conditioning

• Message service

• Daily newspaper delivery on request

• Full bath amenities

• Tea & coffee making facilities

• Turndown available on request

• Iron / ironing board on request

• Fax machine in Business Plan Rooms

• AM / FM alarm clock

• Hair dryer

• Bathrobes (suites & business plan only)

• Telephone directories

• Pen & notepaper

• Guest services directory that includes stationery & a room service menu

• Internet points in suites

• Balconies in selected rooms & suites

Facilities:

• VIP Clubroom & Business Centre
  Providing a full range of secretarial & business services

• The Fitness Centre
  equipped with essential fitness equipment.

• The Raya Business Plan
  The program is based on extensive research of the needs of business travellers.

• Waterfront Shuttle
  A free shuttle service to one of Cape Town's main attractions, the V & A Waterfront (renowned for its shopping, dining & entertainment).

• Worldroom Connect
  Business travellers can simply & securely access the internet with an 'always on' connection for a flat & very reasonable fee

Fully renovated yet retaining its historic and stately facade, The Balmoral is one of the most elegant venues along the Golden Mile Beachfront. Better yet, it offers a location right in the midst of the best of Durban has to offer. Overlooking the famous Gunston 500 North Beach & Entertainment Promenade, The Balmoral is a short walk away from Durban's shops, town centre and the Ocean Sports & Conference Centre.

Each room has the following features:

• TV with remote control and selected satellite channels

• Message service

• Daily newspaper on request

• Individual air conditioning

• Electronic doorlocks (Vingcard System)

• Full bathroom amenities

• Turndown available on request

• Iron and Ironing Board on request

• Wake up call service

• Hair dryer

• Tea and Coffee making facilities

• Built in Electronic Safe

• Pen and general stationery

• Sleeper couch in Executive rooms

• All rooms - internet ready

Facilities:

Guest Service and Shops

• Full service Business Centre

• Concierge

• Jockey Undercover Parking Service

• Laundry & Dry Cleaning

• Babysitting arranged

• Free Parking (Coach and Car) outside

• Room Service

• Multilingual Staff

• Secretarial Support Service

• Currency exchange

Recreational Facilities

• The Balmoral is situated opposite Seaworld and the Entertainment Promenade where one will find several swimming pools and a kids entertainment centre with a multitude of funfare rides.

• Internet access

• Sporting activities nearby include golf, squash, gymnasium, surfing, angling, sailing, scuba diving, bowling, body boarding, horseracing and yachting.